FAQ (Frequently Asked Questions)
Q: Is free shipping offered?
A: Free shipping is offered with the purchase of 2 or more items.
Q: Is tracked mailing offered?
A: We currently do not offer tracked mailing.
Q: How long will my orders take to arrive?
A: Orders will be shipped within 5 working days.
Q: Are there any free items included when I make a purchase?
A: Yes, each order comes with a handmade bookmark.
Q: Are there cases for older iPhone models or Android phones?
A: Unfortunately at this time, we do not offer these. Please check back in the future!
Q: Where can I find more pictures of the products?
A: Head to @pixelelfstore on Instagram to browse through more photos of our products.
Q: I can’t pay using PayPal / credit card, where else can I purchase these products?
A: We also offer our products on Carousell. Please refer to ‘Alternative Platforms’ for more information.
PLEASE NOTE:
We are not liable for any damage done to our products during delivery.